Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Crowie s.r.o.
Company ID: 53098391
VAT ID: SK2121269051
Slovak Republic, European Union
Email: info@crowie.io

2. Introduction

At Crowie.io, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Slovak data protection laws. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website.

3. Data We Collect

We may collect the following categories of personal data:

3.1 Technical Data (Automatically Collected)

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Time zone setting and location
• Pages visited and time spent
• Referring website

3.2 Contact Data (Voluntarily Provided)

• Name
• Email address
• Message content when you contact us

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

• Consent (Art. 6(1)(a)): For analytics cookies and marketing communications. You can withdraw consent at any time.
• Legitimate Interest (Art. 6(1)(f)): For website security, fraud prevention, and improving our services.
• Contract Performance (Art. 6(1)(b)): When you contact us for our services.

5. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our website
• To respond to your inquiries and provide customer support
• To analyze website usage and improve user experience
• To ensure website security and prevent fraud
• To comply with legal obligations

6. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner.

6.1 Necessary Cookies

6.2 Analytics Cookies (Require Consent)

You can disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Recipients

We may share your data with the following third parties:

• Google LLC (Google Analytics): For website analytics. Google processes data according to their Privacy Policy.
• Hosting providers: For website hosting and infrastructure.

We do not sell your personal data to third parties.

8. International Data Transfers

Some of our third-party service providers (such as Google) are based outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including:

• EU-US Data Privacy Framework certification
• Standard Contractual Clauses approved by the European Commission

9. Data Retention

We retain your personal data only for as long as necessary:

• Analytics data: 26 months
• Contact form submissions: 3 years or until you request deletion
• Cookie preferences: 1 year

After these periods, data is securely deleted or anonymized.

10. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

• Right of Access (Art. 15): Request a copy of your personal data we hold.
• Right to Rectification (Art. 16): Request correction of inaccurate data.
• Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten").
• Right to Restrict Processing (Art. 18): Request limitation of how we process your data.
• Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests.
• Right to Withdraw Consent (Art. 7): Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@crowie.io. We will respond within 30 days.

11. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority:

Úrad na ochranu osobných údajov Slovenskej republiky
(Office for Personal Data Protection of the Slovak Republic)
Hraničná 12, 820 07 Bratislava 27
Slovak Republic
Website: https://dataprotection.gov.sk
Email: statny.dozor@pdp.gov.sk

12. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

13. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all data transmission
• Regular security assessments
• Access controls and authentication

14. Contact Us

For any questions about this privacy policy or to exercise your data protection rights, please contact us:

Crowie s.r.o.
Email: info@crowie.io

15. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: December 1, 2025